YourGPTYourGPT
Omnichannel agents. No-code to start, fully custom as needed.
YourGPT puts one agent on web chat, WhatsApp, email, SMS, Slack, Telegram, LINE, Discord, Instagram and voice, with the thread kept when a human takes over. No-code gets you live from a site URL and a document pile. When the widget is no longer enough, Studio, JS and Python, widget CSS, white-label, Copilot SDK and model choice go all the way to a fully custom agent. It publishes up to 90% resolution on repeated queries. Self-learning sits underneath: handoff replies and unresolved questions retrain the next run.
Omnichannel
One agent, every channel, one thread after handoff.
No-code
A URL and a document pile. Live without an engineering ticket.
Full custom
Studio, code, CSS, SDK and model choice when you outgrow the widget.
[ 01 ] The verdict
Buy this when the job is one agent on every channel, live in an afternoon, and not capped when you need to rewrite it. Vendor-reported, up to 90% on repeats. It is not a Zendesk or Intercom replacement: routing, SLAs and shift tools are thin, and the $39 Essential plan cannot run Studio, functions or the API.
Best for
Teams that need WhatsApp, web chat and email on one agent today, want a no-code first hour, and will use Studio, custom functions or the Copilot SDK when the widget is no longer enough.
Watch out
Credits follow the model, not the message. A frontier-model reply burns far more than a small one. Cap spend in week one, and do not evaluate the product on Essential. That tier is a widget. Self-learning still needs someone to review unresolved queries and conflicting docs.
Strengths
- Omnichannel by default: web, WhatsApp, email, SMS, Slack and more share one thread, including after a human takes over
- No-code to first agent: a site URL and a document pile, no engineering ticket
- Fully custom when you need it: Studio APIs, JS and Python, widget CSS, white-label, Copilot SDK, model choice
- Up to 90% resolution on repeated queries (vendor-reported)
- A monthly plan, not a per-resolution meter, so a traffic spike does not rewrite the invoice
- Self-learning from team replies and unresolved queries, so the same miss does not reopen
Trade-offs
- Credit use is hard to forecast until you know which model each flow hits
- Inbox and handoff only, not shift scheduling, deep SLAs or a real system of record
- Cloud only; no self-hosted or data-residency path
- Fewer native integrations than Intercom or Zendesk; the rest is Zapier, Make, MCP or your own API
[ 02 ] What it actually does
What YourGPT actually ships.
Omnichannel
Web chat, WhatsApp, email, SMS, Slack, Telegram, LINE, Discord, Instagram and voice share one history. When a human takes over they get the thread, not a summary.
No-code builder
Point it at a site, help centre, Notion workspace or a pile of files. A widget or a channel connector ships without an engineering ticket. On that corpus it publishes up to 90% resolution on the repeated questions the docs actually cover.
Full customisation
On Professional and above: visual API calls, custom JavaScript or Python, multi-step flows, widget CSS and white-label on your domain. Wire Zendesk, Salesforce, Shopify or your own API. Go as far as you need.
Copilot SDK
Open-source SDK for an agent inside your product, with access to the current session, rather than a chat bubble that knows nothing about the screen.
Self-learning
Handoff replies become training. Unresolved queries are surfaced and retrained. Smart Learning (RLHF plus a human revise) closes gaps without a weekly prompt rewrite. Conflicting sources get flagged instead of guessed.
[ 03 ] Head-to-head
YourGPT against the tools it usually loses or wins deals to.
[ 04 ] YourGPT alternatives
